Privacy Policy
Last updated: August 13, 2025
Who We Are
My Xplore LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Email: support@the-xplore.com
What We Collect (Only What’s Needed)
- Account info: your email and (optional) name to create and manage your account.
- Support messages: what you send us when you contact support.
- Payment: processed by our payment provider; we do not store full card details.
- Security logs: minimal technical data (e.g., IP address and timestamp) to keep the service secure and prevent abuse. Kept short-term.
- Cookies: only essential cookies for login/session. No advertising or tracking cookies.
How We Use Your Information
- To provide the service (set up and run your VPS).
- To protect the service (security, fraud/abuse prevention, troubleshooting).
- To reply to your requests and send important service notices.
- To meet legal and tax requirements.
What We Don’t Do
- No selling of personal data.
- No third-party ads or profiling.
- No non-essential analytics by default.
Sharing
We share only with trusted service providers (e.g., payment processor, hosting/email tools) under contracts that protect your data, and when required by law.
Retention
We keep data only as long as needed: security logs short-term, invoices as required by law, and account data while your account is active (then deleted or anonymized).
Your Choices
- Ask us to access, correct, or delete your data: support@the-xplore.com.
- You can block cookies in your browser; essential cookies may be required to sign in.
International Use
We operate across multiple regions (EU, US, Canada, UK, Australia). Where needed, we use appropriate safeguards for cross-border transfers.
Updates
We may update this policy. We’ll post changes here with a new “Last updated” date.
Contact
My Xplore LLC — support@the-xplore.com